Rama has around 11 years of professional IT experience including 6 years of experience in Business Process Management (BPM) using IBM BPM creating and designing Business Processes solutions for High volume e-commerce, Customer Services, Case management, SEC compliance, Corporate tax compliance, Wholesale banking and Process driven Automobile Bill of material domains.
As a Senior Process Specialist, he architects BPM solutions, designs end-to-end process flows, automates high-priority human work-flow, identifies process-system touch points, tracks and analyze process performance, improves process and system performances and develop business systems integration solutions.
He was instrumental in building Apex BPM Cloud on Amazon Cloud Platform (AWS) which is being actively used for developing Apex BPM Products like ACV2, Apex Performance Tools etc. He contributed to Apex Coach Views IBM BPM 8 Toolkit for building powerful, easy to use client-side user interfaces in BPM.
Rama holds a degree in Computer Science and Engineering from University of Madras.